Terms of service

(End User License Agreement)

These Terms of Service (“Terms”) govern the relationship between you and SyraWise Oy (“Syrawise”) regarding your use of SyraWise’s game titled Rescuebusters, and any other services provided by SyraWise related to it, including the Rescuebusters Portal, and the Rescuebusters website at www.rescuebusters.com (together “Services”). Upon your acceptance of these Terms, you may download, install, access or use the Services. These Terms affect your legal rights and obligations, so if you do not agree to the Terms, you may not use the Services.

As a minor using the Services you represent that your legal guardian has reviewed and agreed to these Terms and given you the permission to access and use the Services. Persons under 13 years may not create account in the Services without a separate verified parental consent.

SyraWise’s Privacy Policy (available here www.rescuebusters.com) helps you understand what personal data and non-personal data SyraWise collects, and how such data is used.

The Services are intended to provide general, age-appropriate information only. The Rescuebusters game and other Services are created and provided based on the practises used in Finland, and you should always ensure the applicability of, and check local practises in your county. Any situations portrayed in the Services should not be practiced without supervision of and advice from qualified professional people. Any action you take upon the information you find in the Services, is at your own risk

When you access the Services through a mobile network, your network or roaming provider’s messaging, data and other rates and fees will apply.  Downloading, installing or using the Services may be prohibited or restricted by your network provider and the some or all parts of the Services may not work with your network provider or device.

Use of Services

The Services are provided to you for your personal and non-commercial use only. You may not sell, transfer, rent or give away your right to use and access the Services. You may not use the Services if you have previously been removed from using any part of the Services by SyraWise, or previously been banned from playing any SyraWise game.

Subject to your compliance with these Terms, SyraWise grants to you a limited, nonexclusive, non-sublicensable and non-transferable right to access and use the Services and the executable versions (no source code) of the Rescuebusters game.

You understand that for reasons that include, without limitation, system security and stability, Services may need to automatically update, pre-load, create new versions or otherwise enhance the application and accordingly, the system requirements to use the application may change over time. These Terms do not entitle you to future updates, new versions or other enhancements of the application although SyraWise may choose to provide such updates, etc. in its sole discretion.

Without limiting any other remedies, SyraWise may limit, suspend, terminate, modify, or delete access to the Services or parts thereof if you fail to comply, or if SyraWise suspects such failure, with the Terms or for any actual or suspected illegal or improper use of the Services, without notice to you. You may lose, as a result of termination or limitation of your right to use the Services, material, content and privileges associated with your use of the Services (including any In-App Purchases), and SyraWise is under no obligation whatsoever to compensate you for any such losses or results.

By using the Services you specifically agree that you will not:

  • interfere with or disrupt the Services or servers or networks that provide the Services;
  • attempt to decompile, reverse engineer, disassemble or hack any of the Services, or to defeat or overcome any of the encryption technologies or security measures or data transmitted, processed or stored by SyraWise;
  • disobey any requirements or regulations of any network connected to the Services;
  • circumvent technological measures designed to control access to, or elements of, the Services, or
  • do anything else that is not within the spirit of fair play or the Terms

On certain devices you may be able to control what device system permissions you give to the Services. The Rescuebusters game is intended to be used with the full permissions listed upon the game’s installation, and refusing any of these permissions may come with the drawback that the game may not function properly.

Intellectual Property Rights

All rights, title and interest in and to the Services (including the related software and media), the design of the Services and associated content including text, scripts, graphics, interactive features and the like, and the trademarks, service marks and logos contained therein (“SyraWise Property”) are owned by or licensed to SyraWise, subject to copyright and other intellectual property rights under Finnish and foreign laws and international conventions. Except as expressly provided in the Terms, SyraWise does not grant any express or implied rights to use SyraWise Property.

Third-Party Services and Terms

The Services may contain links to websites operated by third parties or feature content which is made available by third-party service providers and enable you to access and use certain third-party services. Use of any websites operated by third parties, third-party services and/or content in third-party services shall be, in addition to these Terms, subject to the relevant third-party service provider’s terms and conditions applicable to use of such third-party services or the applicable license(s) under which any such content is made available. SyraWise assumes no responsibility for such third-party services and/or content.

These Terms may be in addition to (and take precedence over where not prohibited) any terms and conditions, applicable to the distribution platform (such as an application store including e.g. Apple App Store, Google Play and Microsoft Store) through which you are acquiring the Services, agreed to between you and the relevant third-party entity.

Fees

Some features (as specified in more detail in the Services), are available to users for free and some against the payment of the relevant fees.

The Services enables you to purchase, with real money if you are at least 18 years old, additional content or services that are subject to separate fees within the Services, as set out in the Services (“In-App Purchases”). Any such additional content or services will be subject to your right to use and access the Services.

All In-App Purchases purchases made in connection with the Services are final and non-refundable, and you don’t have right to cancel any purchase actually started to provide to you. however without limiting the possibility of a refund (if any) from the application store (in accordance with the relevant terms and conditions applicable to purchases from that application store. The provision of any virtual material and features for use in the Services is a service that commences immediately upon acceptance by SyraWise of your purchase. NO CANCELLATION RIGHT OR REFUND OF ANY FEES SHALL BE AVAILABLE, SAVE FOR AS PROVIDED ABOVE. YOU ALSO ACKNOWLEDGE THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS OR OTHER PAYMENTS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

You are solely responsible for any costs (including any additional payment processing fees which may be applicable) you incur to access the Services through any Internet, mobile or other communication service, such as any fees for downloading, installing, messaging, and other data usage on an Internet provider’s or mobile network, as well as for acquiring any additional features.

Personal Data and Security

SyraWise takes appropriate measures to prevent unauthorized access to, improper use of and the reasonable accuracy of any processed personal data. Syrawise uses various technologies and protocols to ensure high security standards. Any data that is stored on SyraWise servers is not generally available to the public. However, the use of internet services always includes security risks.

Use of your personal data is governed by the SyraWise Privacy Policy at www.rescuebusters.com.

Support and Modifications

SyraWise shall have no obligation to provide support or maintenance to the Services under this Agreement. SyraWise may, at its sole discretion, provide limited customer support to the Services.

You understand that the Services are evolving. As long as your license to the Services is valid you are entitled to use and access any upgrades or updates to the Services. All upgrades and updates are provided to you on a license exchange basis. You agree that by using or accessing an upgrade or update you voluntarily terminate your right to use any previous version. Upgrades and updates may be licensed to you by SyraWise with additional or different terms. You may need to update third party software and/or upgrade your equipment from time to time in order to use the Services.

Disclaimer, No Warranty & Limitation of Liability

To the maximum extent permitted by applicable law, except as explicitly provided in these Terms, SYRAWISE MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED WITH RESPECT TO THE SERVICES, THEIR CORRECTNESS, QUALITY, PERFORMANCE, OR FITNESS FOR A PARTICULAR PURPOSE. AS A RESULT, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO ITS QUALITY AND PERFORMANCE.
YOU HEREBY ACKNOWLEDGE AND AGREE THAT SYRAWISE SHALL HAVE NO LIABILITY WHATSOEVER IN CONNECTION WITH OR ARISING FROM YOUR USE OF THE SERVICES, AS SET FORTH HEREIN, INCLUDING ANY PHYSICAL OR SOFTWARE DAMAGE TO YOUR DEVICES. YOUR ONLY RIGHT OR REMEDY REGARDING ANY PROBLEMS OR DISSATISFACTION WITH THE SERVICES IS TO UNINSTALL ANY GAMES OR APPLICATIONS ASSOCIATED WITH THE SERVICES AND TO DISCONTINUE THE USE OF ANY WEBPAGES AND OTHER CONTENT INCLUDED IN THE SERVICES.

SYRAWISE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICES, EVEN IF SYRAWISE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIABILITY OF SYRAWISE IS IN SUCH CASE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

The Services include information on topics and situations that include the risk of material damages, personal injury and even death. SyraWise has taken all reasonable measures to ensure the quality, reliability, and accuracy of the information in the Services. The information and advice provided in the Services should be considered advisory only, and not to be an exact representation on methods or solutions that are guaranteed to work or be safe in every situation. You acknowledge and accept that:

  1. No situation presented in the Services should ever be practiced in the real world without expert guidance and supervision.
  2. All real-life scenarios are unique, and the advice given in the Services may not apply to all situations. Every situation should be assessed individually, and any action suggested in the Services should only be taken if you are sure and confident that the actions do not risk you, others or property.
  3. Even done right the actions described in the Services may cause material damage, bodily harm and even death.
  4. Some information and advice given in the Services may be age-specific or have physical requirements. You should consider your capabilities in all situations and not take any action exceeding your own capabilities.
  5. SyraWise is not liable for any harm or damage caused to you or others by your action or inaction (even if suggested by the Services) in any situation described in the Services.

You understand and acknowledge that SyraWise will not be liable for any network-related problems attributable to the operation of the Services and that network configuration changes may affect the system’s performance. You are liable for all your own equipment, internet connectivity and software as well as that they do not cause harm to SyraWise and/or third parties.

Some jurisdictions may not allow (some) limitations of liability. In such case some limitations may not apply to you.

Indemnification

You agree to defend, indemnify and hold harmless SyraWise, its affiliates, licensors, partners and subcontractors from all liabilities, claims and expenses, including reasonable attorneys’ fees, arising from or related to your breach of these Terms or portion hereof, or any act or omission by you relating to the Services. SyraWise reserves the right to assume its own defense and/or control of any matter otherwise subject to indemnification by you hereunder.

Force Majeure

SyraWise shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of SyraWise, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond SyraWise’s control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

Provisioning of the Services and Termination

The license to use the Services granted to you under these Terms remains in effect until terminated by you or SyraWise.
You may terminate the license at any time by uninstalling or deleting the applications relevant to the Services in your possession or control and ceasing to use the Services. Without prejudice to any other terms set forth in these Terms, the license will automatically terminate without notice from SyraWise if you in any way breach any provision of these Terms. Upon termination in accordance with these Terms for any reason, you must cease all use of the Services and promptly delete any applications and/or games associated with the Services. Your termination of the license for any reason shall not release you from any liabilities or obligations set forth in these Terms which (a) have expressly been stated as surviving any such termination or expiration, or (b) remain to be performed, or by their nature would be intended to be applicable following any such termination or expiration.
You acknowledge and accept that the cancellation of the license is your sole right and remedy with respect to any dispute related to using the Services.

General

SyraWise may assign or delegate its rights and obligations under the Terms and/or the SyraWise Privacy Policy, in whole or in part, to any person or entity at any time without your consent. You may not assign or delegate rights or obligations under the Terms or Privacy Policy without SyraWise’s prior written consent.

These Terms (including the SyraWise Privacy Policy), contain the entire understanding of you and SyraWise, and supersede all prior understanding between you and SyraWise.

These Terms describe certain legal rights. You may have other rights under the mandatory provisions under the laws of your country. These Terms do not change your rights under the mandatory provisions under the laws of your country. You and SyraWise agree that if any portion of the Terms or if the SyraWise Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without the remaining provisions of the terms, which shall continue to be in full force and effect.

SyraWise reserves the right to change, modify, add or remove portions of the Terms and its Privacy Policy at any given time. You will be deemed to have accepted such changes by continuing to use the Services. SyraWise will, however, notify Users by posting a note in the Services of any substantial changes to the Terms. Further, if at any point you do not agree to any portions of then-current version of our Terms, SyraWise Privacy Policy, or any other SyraWise policy, rules or codes of conduct relating to your use of the Services, your license to use the Services shall immediately terminate, and you must immediately stop using the Services. You can always cease using the Services by deleting the application or web service, as applicable. Please check the Services on a regular basis so that you remain informed of the then-current Terms.

Disputes and Applicable Law

All disputes relating to the Services and the Terms shall be settled at the District Court of Helsinki, Finland having the sole jurisdiction.
These Terms shall be governed by and shall be construed in accordance with the laws of Finland excluding its choice of law provisions.
In addition to formal court proceedings, you may have the right to bring disputes regarding the Services to a third-party dispute resolution body, such as to the Finnish Consumer Disputes Board. More information on the Finnish Consumer Disputes Board can be found here, and more information on other dispute resolution bodies in the EU here.

Contact info:

SyraWise Oy
Business ID: 2685316-7
Address: PL 2, 01601 Vantaa, Finland
Email: info@rescuebusters.fi
www: www.syrawise.com